JD | Backpacker Panda

Customer Service Executive (Night shift)

Backpacker Panda is a new vibrant start-up company on the block with passion towards creating a data driven company and changing the way people backpack, travel, hike and bike in India. We are looking for a Customer service executive who is ready to work in an exciting start-up. You are hands-on team player with entrepreneurial spirit. Job Location - Mumbai (Colaba)

Your Responsibilities

  • Manage the customers' perception of the company
  • Manage and resolve reviews on a daily basis
  • Provide excellent customer service on all contacts, ensuring that the query is resolved within business guidelines to prevent repeat contacts
  • Rapport building in a customer service environment to provide a good customer experience

Your Profile

  • Excellent English & Hindi verbal communication skills
  • Ability to multi-task in order to undertake a variety of tasks
  • Should be willing to work the night shift

What You can Expect From Us

  • To be treated as a partner. Your opinion on every aspect of product and process is important
  • Your work will be evaluated solely based on the results
  • Healthy, holistic work environment
  • Best tools and equipment
  • The work process aimed at minimizing interruptions. We want you to be productive and have fun at work
  • We'll support you to learn the best new technologies and grow professionally

Join Us

  • For more information please send your CV with subject “Customer service executive - BPP Colaba” to hr@backpackerpanda.com

Apply Now